Legal
Privacy Policy
Passion & Care respects the privacy of every family and caregiver who reaches out to us. This policy explains what we collect and how it is used.
Last updated September 2026
Information we collect
When you contact us, request care, book a visit, or apply for a caregiver role, we collect the details you choose to share — such as your name, phone number, email address, general location, the type of support you need, and anything you include in your message or application.
How we use your information
We use your information to respond to your inquiry, arrange and coordinate care, schedule visits, review job applications, and keep families informed. We do not sell your information, and we do not use it for advertising.
How your information is shared
Information is shared only with the people who need it to provide the care you requested, such as the caregiver assigned to your family, or when we are required to share it by law.
Health information
Please share only the health details necessary for us to understand the support needed. Any health information you provide is treated as confidential and handled with the same care as the rest of your personal information.
How long we keep information
We keep inquiry, booking, and application details only as long as needed to serve you, maintain accurate care records, and meet legal or record-keeping obligations.
Your choices
You may ask us to review, correct, or delete the personal information we hold about you, and you may ask us to stop contacting you at any time. Contact us and we will respond promptly.
Contact us
Questions about this policy? Call (239) 222-9850 or email passionandcarehome@gmail.com. We answer between 9:00 AM and 5:00 PM.